Turkey

Guide to Tax Free shopping in Turkey

How to shop Tax Free in Turkey?

    Step 1: Go shopping

    Look for Planet logo and ask for Planet Tax Free form when making a purchase

    Step 2: Get Customs validation

    Step 3: Get your refund

    Choose your preferred refund method - credit/debit card, cash or digital wallet

Shopping in Turkey

Go shopping and get your Tax Free form.


Turkey Currency: TRY
    • 20%Standard VAT rate
    • 10%Food, textiles, clothes, lether goods, carpets, shoes, bags and optics
  • Minimum spend:

      TRY 1000

  • Shoppers eligible for VAT / Sales Tax Refund:

      Non-Turkish residents who have not spent more than 6 months in Turkey

  • Time limits:
    To receive a Customs stamp:

      90 days after the issuing month of the Tax Free Form

    To receive a refund:
    • 3 months from the date of Customs Validation
  • Refund limits:

      Post-validation Cash: EUR 1500
       

Get your Tax Free form approved by customs

Refund requirements

Required for refunding:

    Fully completed Tax Free forms stamped by Customs

Required for customs approval:

    Fully completed Tax Free form

    Unused purchased goods and receipts

    Passport and travel documents

Special note:

    Main Validation Points:

    Isparta Airport

    Hamzabeyli Cross Border

    Dereköy Cross Border

    Kapıkule Cross Border

    İpsala Cross Border

    Pazarkule Cross Border

    Sarp Cross Border

    Dilucu Cross Border

    Bodrum Yalıkavak Seaport

How can I get my refund?

    Visit any Planet Refund Office

    Present the validated Tax Free forms and get your refund

View Refund locations

    Standard refund

    If you haven't received your refund at our Refund Point, provide your payment details on the Tax Free form, get Customs validation and return the Tax Free form by post using Planet prepaid envelope. You can also leave your Tax Free form in one of our Planet drop boxes.

What other refund options are available?

    Cash*

    Credit Card (Visa, Mastercard, AMEX, CUPs, WeChat, Alipay)

    *A cash fee will apply

Advice

    Remember to visit the customs office before you check your luggage - they will need to check your goods. If you are exporting high value items such as jewellery, watches or electronics, the export validation must be obtained at airside

    Receipts can be export validated at any point that the shopper leaves Turkey (airports, seaports, borders)

    All goods that are exported in a traveller's personal luggage are eligible for Tax refunds

    Refund amount is equal to the amount of VAT paid in store less the handling fee of the VAT refund operator

    Please allow enough time for the export validation process before your flight departs

Search for refund locations in Turkey

Need help?

Contact our dedicated Turkey customer support team at tourists@planetpayment.com

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